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About us

4 Synchronicity is a team of professional business advisors with many years of experience in the Shared Services Centres sector, as well as a proven track record of success in defining and identifying needs, assessing business opportunities and implementing change for multinational companies.

Our experience to date in implementing various types of projects and strategic actions is a result of independently undertaken initiatives and cooperation with leading global corporations.

Our main areas of competence:

  • optimization of business processes in the implementation of short- and long-term projects
  • designing a business model and changes of structures in the shared services centers area
  • selection of a partner - provider of performed services
  • the transformation process from an internal and external perspective
  • achieving our clients' operational and strategic goals based on financial and non-financial performance indicators (KPI`s) and service level agreements (SLA`s/OLA`s)
  • verification of efficiency and effectiveness of the implemented model
  • adapting IT systems to customer needs

Our practice and flexible approach to clients' corporate culture allow us to provide services and implement solutions at the highest level, with particular attention to the individual needs of each organization.

We advise on how to streamline optimization procedures and schedules to meet our clients' business objectives in areas:

  • strategic decision making
  • transformation of internal structures of existing centers and creation of new ones
  • standardization of services and maximization of profitability of all processes
  • business model restructuring plans
  • use of the latest technology in the implementation processes

Strategic and operational consulting in the area of centralization and optimization of business processes

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Mariusz Szałaj

Co Founder