Our services

The concept of creating a shared service center/implementation at the operational level and changing business models

See more
News Hero

The concept of creating a shared service center/implementation at the operational level and changing business models

Effective centralization of business processes can bring companies tangible benefits, not only of financial nature. Properly functioning Shared Service Center allows to standardize processes, strengthen control and supervision over them and improve data quality. Beneficiaries of this solution can be both companies operating within one country as well as international corporations. As long-standing practitioners in building and managing Shared Service Centers, we offer our support in both the creation and improvement of such organizations. We offer appropriate project and change management solutions tailored to both the organizational culture of the company and the nature of the centralized area (accounting, IT, HR, logistics, others). We also offer our services to entities operating in the public administration sector.

Area of specialization

  • centralization and standardization of business processes
  • Operational change of business models in shared service centers (market focus vs. process focus, operations center vs. center of excellence)
  • implementation and realization of hybrid models
  • From outsourcing to service providers

Complexity of projects: creation of structures of shared service centers at the regional and global level/change of business models; reconstruction of business models of entities operating locally

Results of completed projects and outreach: More than 40 countries worldwide in the regions: Central and Eastern Europe and Africa (EUROPE & AFRICA), North, Central and South America, Asia Pacific


Europe and Africa: Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Macedonia, Morocco, Moldova, Poland, Portugal, South Africa, Russia, Serbia, Slovakia, Slovenia, Spain, United Kingdom

North and Central America: Canada, Mexico, Puerto Rico, United States

South America: Argentina, Brazil, Chile, Venezuela

Asia Pacific Region: Australia, China, Philippines, India, Malaysia, New Zealand, Taiwan

For more information, please contact our expert:

Profile picture

Mariusz Szałaj

+48 731 531 703