Shared & Business Services Congress took place on 26th and 27th September in Rzeczpospolita headquarter in Warsaw. 4Synchronicity team was present there and conducted 2 workshops: “Standardization and continuous improvement of business processes” and “Effective management of business process migration”. Thank you to all the participants for a very dynamic and interactive discussion! The conference details in terms of the agenda and speakers can be found here: https://konferencje.rp.pl/wydarzenia/16/1108-shared-business-services-congress-2018.